Nutrisystem® Guarantee

Here's our safety pledge to you: We guarantee that every transaction you make at Nutrisystem will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of ordering at Nutrisystem.

When you shop at Nutrisystem, you'll be one of 10 million customers who have safely shopped with us without credit card fraud.

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

VeriSign Safety in Ordering

The Nutrisystem Secure Ordering Guarantee protects you while you order, so that you never have to worry about credit card safety. VeriSign allows you to check our Server ID's information and status in real time, and provides additional protection against the misuse of revoked and expired certificates.

Guarantee Details

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Nutrisystem will cover the entire liability for you, up to the full $50.00. Nutrisystem will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Nutrisystem while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

MONEY BACK GUARANTEE

We are so confident that you will love our foods that we offer this incredible money back guarantee: Try our foods for a week. If you do not like them for any reason, simply call 1-800-321-THIN® within seven days of receipt of your first order and return the three remaining weeks of food, and we will give you a full refund of your purchase price, less shipping. Nutrisystem® Select™ Program customers must return two weeks of non-frozen foods only. Frozen food items are not returnable. Nutrisystem Flex Program customers must return 15 days of food. This money back guarantee applies to first time program orders only (including Core, Select and Flex). A la carte items and weekly orders are not included. Please refer to our refund policy for these items. Read Full MONEY BACK GUARANTEE.

Return Policy

If, for any reason you wish to return any unopened Nutrisystem® non-frozen food item, we'll give you a refund (less shipping)—no questions asked! That's how confident we are that you'll love our food! Read Full Return Policy.